BayWa r.e. renewable energy GmbH

Program Manager (m/w/d) Customer & Operations

zur Übersicht
München
Vollzeit
ab sofort
Berufserfahrene

Due to our dynamic growth, we are expanding our team in Munich and are currently looking for a Program Manager Customer & Operations (m/f/d)

Program Manager (m/w/d) Customer & Operations

Ihre Aufgaben

  • Mapping of existing systems, functions, processes, roles, definitions, use cases and related projects throughout the group
  • Verify current understanding of business area needs for collaboration, especially considering geographical aspects (regions and countries)
  • Drive the development of cross-entity concepts and collaboration
  • Identify and support process automatizations
  • Support in the configuration and integration of sales software, coordinating requirements between sales and IT, considering costumer and user perspectives as well as technical conditions and regulative requirements
  • Set up a program management, prioritize the project landscape and backlog and integrate new ideas, aligned with IT, enterprise architecture and master data management
  • Coordinate the implementation of the project landscape and create meaningful reports with clear KPI’s and timelines, to optimize our customer experience and (lifecycle) management
  • Furthermore, you support adjacent fields of digital operational efficiency initiatives, such as a group-wide contract (lifecycle) management, audit-compliant archiving and data ownership.


Ihr Profil

  • Experience in implementing strategies to improve sales and business operations and build a platform for growth
  • Proven success in boosting operational efficiency, maximizing profits and automatization
  • Experience with implementing CRM-Cloud solutions in the B2B sector and further digitalization projects
  • Experience with dynamic, internationally growing companies with activities in different, but overlapping business units
  • Strong communication and analytical skills
  • Ability to prioritize and reduce complexities
  • Team player with a holistic approach and strong interpersonal skills
  • Fluent in English, German knowledge preferred


Ihre Mitarbeiterbenefits:

  • Flexible Arbeitszeiten
  • Mobiles Arbeiten
  • Modernes Büroambiente
  • Zuschuss zur Betrieblichen Altersvorsorge
  • Betriebsrestaurant / Baristabar
  • Mitarbeiteraktienprogramm
  • Vergünstigte Konditionen Fitness (GymPass)
  • Krankenzusatzversicherung


We look forward to your application! 

If you have any questions about the job offer, please get in contact with us.

Drucken
Andrea Quintel
Team Bewerbermanagement
BayWa r.e. renewable energy GmbH

BayWa r.e. renewable energy GmbH

Die BayWa r.e. renewable energy GmbH bündelt als Tochter der BayWa AG die Aktivitäten der Erneuerbaren Energien. Mit rund 1.800 Mitarbeitern und über 25 Jahren Markterfahrung entwickeln, realisieren, beraten und betreuen wir weltweit Projekte im Bereich Solar, Wind und Bioenergie. Wir übernehmen darüber hinaus die Betriebsführung und Instandhaltung von Anlagen. Weitere Geschäftsbereiche umfassen den Handel mit Photovoltaik-Komponenten und den Einkauf und die Vermarktung von Erneuerbaren Energien.

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